Consultant | Mobile: 021 801 748
Tina provides support to TDM's Auckland base, and is a Project Coordinator with extensive experience in management liaison and customer support. She is accustomed to fast-paced work environments where workloads are heavy and numerous tasks need to be performed consecutively.
Tina's ability to remain calm under pressure is bolstered by her excellent time management and organisational skills. These ensure she handles multiple priorities well and her vast experience in coordinating project teams mean objectives and deadlines are consistently met.
Tina is extremely proficient in building strong and lasting relationships. A confident, effective communicator, she is empathetic and quickly able to understand the needs and requirements of others.
These attributes have been highly effective in roles that involve customer service, as Tina takes ownership of overcoming difficulties. She takes pride in delighting customers, adds value by providing what is needed but not asked for, and is able to change communication styles to best suit the customer.
Tina honed her considerable abilities in this area during five years with Logical Netorks, where she was involved with Sentinel, a 24x7 proactive network management centre. As Support Specialist and then Team Leader she was responsible for responding to and resolving network faults on behalf of corporate clients.
With a strong work ethic, Tina is always willing to add that little bit extra, she is flexible, reliable and has plenty of initiative. She successfully combines both analytical and lateral thinking to problem solving, and has a keen eye for detail. She is able to adapt and develop new skills as required.
In addition to being a capable writer and proof reader, Tina is a confident presenter, and is experienced in working with creative agencies to create marketing collateral. She is proficient in Microsoft Outlook, Word, Excel and PowerPoint, Adobe Acrobat and InDesign, and Remedy ARS helpdesk software.
Tina holds a Bachelor of Arts in English from Auckland University.
As the owner of Auckland-based yoga studio, The Yoga Tree, Tina is also a disciplined teacher of five yoga classes a week.